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Advisory Area

Who decides what, and are decisions taken at the right level?

Clear decision rights, roles and escalation, so that decisions are taken where the knowledge sits and the CEO's time goes to what only the CEO can decide.

Governance and Decision-Making

At a glance

  1. Now

    Authority exists, but decisions keep returning to the same people.

  2. Our work

    Clarify decision rights, roles and escalation routes.

  3. After

    Decisions are taken at the right level, and they stay taken.

What changes

The CEO's agenda shifts from approving to directing.

Decisions are taken by the people closest to the knowledge, within limits everyone understands. Escalation becomes the exception it was meant to be, rather than the default route for anything uncertain. Forums become shorter and more decisive, because each one knows what it decides and what it passes on.

What the mandate brings

Decision rights, roles and escalation routes are made explicit across the organisation, so that authority sits where the knowledge and the accountability already are. The purpose is not more process. It is fewer decisions waiting on the same few people.

Where a board, shareholders or a supervisory board are already in place, their role remains as it is. What changes is how decisions move between them and the management of the business.

What leadership gains

  • Decisions at the right level

    Authority sits where the knowledge is, so decisions are taken closer to the work and reach the CEO only when they should.

  • Faster decisions that stay taken

    Clear limits mean a decision is not reopened each time someone new joins the conversation.

  • Time for what only the CEO can decide

    Routine approvals leave the CEO's desk, and with them the time spent on matters others could have settled.

  • Escalation that works when it is needed

    A clear route for what is genuinely uncertain, so escalation is rare and fast rather than frequent and slow.

What is the priority that needs to move?